1. Introduction
This website is operated by Stavey and Glow (“we,” “us,” “our”). By accessing or using our website—including purchasing products—you agree to be bound by these Terms and Conditions (“Terms”), as well as all related policies. If you do not agree, please discontinue use of the Site.
2. Updates to Terms
We may update these Terms at any time by publishing the revised version on this Site. Your continued use of the Site constitutes acceptance of the updated Terms.
3. Eligibility
You must be at least 18 years old (or have parental/guardian consent) to use our services. You agree not to use our products for unlawful purposes or in violation of Australian law.
4. Our Right to Refuse Service
We may refuse service to anyone for any lawful reason at any time.
5. Accuracy of Information
While we strive to ensure accuracy, we do not guarantee that all information (including product descriptions, images, pricing, and availability) is error-free. Errors may be corrected without notice.
6. Products & Services
- All products are subject to availability.
- Colours and packaging may appear differently across devices.
- We reserve the right to limit quantities, discontinue products, or refuse orders that appear fraudulent or intended for resale.
7. Pricing & Payment
All prices are in Australian Dollars (AUD) and include GST where applicable. We may change prices without notice. Payments must be made using the payment methods provided at checkout.
8. Returns & Refunds
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. For minor failures, we may choose to repair, replace, or refund. Please see our Refund Policy for details.
9. Consumer Guarantees
Nothing in these Terms excludes your rights under the Australian Consumer Law. These guarantees are in addition to any warranty we may offer.
10. Third-Party Services & Links
We may provide access to third-party tools or links to external sites. We are not responsible for third-party content, terms, or practices. Use at your own risk.
11. Limitation of Liability
To the maximum extent permitted by law, Stavey and Glow excludes all liability for loss or damage (direct, indirect, or consequential) arising from use of the Site or products—except as required by the Australian Consumer Law.
12. Indemnity
You agree to indemnify us against any claims, losses, or expenses arising from your breach of these Terms or unlawful use of our Site.
13. Governing Law
These Terms are governed by the laws of Queensland, Australia, and you submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia.
14. Termination
We may terminate or suspend your access to the Site at any time if you breach these Terms. You may also terminate by ceasing to use our Site. Obligations and liabilities incurred prior to termination will survive.
15. Entire Agreement
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Stavey and Glow.
16. Contact Us
For questions regarding these Terms, please contact us:
📧 [email protected]